Frequently Asked Questions

FanVault is the digital time capsule built specifically for creators and their communities. Fans leave heartfelt letters, wild milestone predictions, and photos — sealed today and revealed together live on stream.

You write your message, pick an optional photo or prediction, and set a 1-line public teaser. Only your teaser appears on the public community wall today. Your complete letter, portrait, and predictions stay strictly encrypted in the vault until reveal day.

Capsules stay sealed and encrypted until the creator reaches their milestone target date or subscriber goal. During their live celebration broadcast stream, the creator unlocks the vault and reads community letters live on camera with OBS broadcast graphics.

You can write personal thank-you notes, record where you were in life when you started following the channel, upload photos, and cast milestone predictions (e.g., when the channel will hit 1M subs, game predictions, or life events).

Creators launch a dedicated time capsule in 60 seconds (for an upcoming 100K/1M sub milestone, anniversary, or series finale). Share your custom link with your community. Fans seal messages over time, and you get direct Stripe payouts and an interactive OBS unboxing studio for your reveal stream.

Yes! Physical PO boxes require recurring rental fees, post office runs, hazardous physical parcel handling, and storage clutter. FanVault delivers all the emotional connection and tears of traditional fan mail with zero physical logistics, accessible to your global audience worldwide.

Opening a vault is 100% free for creators. You set your own base contribution floor (such as $3, $5, or $10) to prevent spam. Fans can optionally add booster tips for special metallic foil certificates. Payouts route automatically and directly to your connected Stripe account.

Yes. Creators can create separate time capsules for upcoming subscriber milestones (e.g. 100K or 1M subs), podcast season finales, gaming marathons, annual anniversaries, or community celebrations.

Yes. All card payments are tokenized through Stripe (PCI-DSS Level 1 compliant). Sealed fan letters and attached media are encrypted at rest with AES-256 and transmitted exclusively over secure TLS 1.3.